Intelligent Hotel Automation: Mastering Challenges in Hotels and Restaurants

The hotel and dining industry is facing a variety of challenges: increasing competition, the expectation for personalized experiences, high cost pressure due to high energy prices and all this while ensuring excellent service and consistently high quality. Learn how intelligent hotel automation with Loxone overcomes these hurdles to both increase operational efficiency and provide an exceptional guest experience.

Reception

Reception plays a central role in hotel operations. Supported by intelligent hotel automation, it improves guest comfort and simplifies the handling of operational challenges, for example by allowing employees to adjust the room temperature directly via the Loxone App without having to rely on specialist staff.
Easy management of access authorizations and quick response to disruptions, such as open doors, increase efficiency and the guest experience. Loxone optimizes hotel management and creates a seamless experience for guests.

Hotel Rooms

Intelligent hotel automation makes it possible not only to make hotel rooms comfortable and inviting, but also to tailor them perfectly to the needs of guests, increasing operational efficiency and improving the guest experience. Loxone’s Multiplicator tool simplifies the commissioning and maintenance of a large number of rooms, as parameterizations and programming can be created once and then applied to all rooms, whether 10 or 100. Not every room type is the same and therefore the requirements for programming and technical equipment of the rooms also change. Loxone provides this flexibility and bundles numerous systems into one.

One challenge is the simple operation of a wide range of technical equipment in the room – including audio, lighting, ventilation, shading and room temperature – which is efficiently solved with the Touch Pure Flex, a customizable control element. This enables intuitive operation of all systems by the guest and ensures seamless integration and control of the technical equipment for an optimal room experience.

The Touch Pure Flex makes it easier to operate technology in the hotel room.

Restaurant, Bar & Kitchen

In restaurants and bars, intelligent hotel automation with Loxone uses individually definable lighting scenes and music selections to automatically create the desired ambience, which changes seamlessly at different times of the day without manual intervention by guests or staff. This creates an atmosphere that ranges from a relaxed breakfast to a lively bar and meets the operator’s specific requirements, whereby changes can be made easily but only by authorized personnel. Loxone also overcomes the challenges of open kitchen concepts with precise, automated ventilation control, improving air quality and enhancing the overall guest experience.

Intelligent load management minimizes the risk of infrastructure overloads in restaurant kitchens

The kitchen is the heart of every restaurant. Loxone’s intelligent load management minimizes the risk of infrastructure overloads in restaurant kitchens through efficient monitoring and control of peak loads, supported by the free software. Overloads, which not only lead to outages in the commercial sector but can also increase costs through network charges, are thus avoided. In addition, the miniserver safeguards the value of goods and increases operational safety and efficiency by monitoring cold stores and automatically raising the alarm if doors are open.

Event Space

The Loxone Miniserver enables simple control of extensive event technology as part of intelligent hotel automation. Even untrained staff find it easy to operate and every event becomes an experience, such as in the Auditorium at the Loxone Campus. Automatic adjustments to room conditions, such as temperature and CO2 levels, are efficiently handled by controlled heating, air conditioning and ventilation systems, with minimal need for additional hardware thanks to Loxone’s free software. This intelligent solution ensures optimal conditions and ease of use.

Wellness Area

Loxone effectively automates wellness areas as part of smart building management by eliminating inappropriate disruptive factors and regulating optimal conditions such as temperature, lighting and music, which significantly improves the guest experience and increases energy efficiency. Potential savings in pool landscapes by closing unused pools and efficient heat utilization as well as presence-dependent controls in sauna areas reduce costs and energy consumption. In addition, automated alarm messages ensure more cost-effective maintenance, while dimmable lights and soft sounds create a relaxing atmosphere.

Meeting Rooms

Modern seminar rooms require a flexible environment that supports various event formats, is easy to operate and at the same time ensures comfort and connectivity. Intelligent hotel automation with Loxone makes it easy to integrate lighting, shading, air conditioning and multimedia technology and ensures quick room adaptations to individual requirements. Automated access authorizations and intelligent ventilation control ensure efficient use of resources and optimum air quality, adapted to the presence and needs of the participants.

Intelligent hotel automation makes it easy to integrate lighting, shading, air conditioning and multimedia technology into seminar rooms

General Areas

In general areas such as storerooms, corridors and toilets, Loxone’s automatic lighting control leads to significant energy savings by using 80% less energy than normal lighting when no presence is detected. This automation is particularly important to avoid unnecessary energy consumption and save costs. In addition, in the context of energy-efficient building technology, the NFC Code Touch system improves security in sensitive areas by restricting access to authorized persons and minimizing fraud attempts through history and logging. This personalized access system contributes significantly to the protection of valuable goods and eliminates anonymous access.